Frequently asked questions

Contact us to book an appointment in order to assess the student’s level. You will then have to complete a registration form and buy the relevant books from our reception desk.

Fees differ based on the level of the course. Please contact us to find out more information about the fees of specific courses.

Discounts available:

• 50% discount on the registration of the second sibling.
• 50% discount on fees and free registration for the third sibling.
• Recommend a friend and get free registration.

Please note that fees and registrations are not refundable.

On average a class consists of 8-10 students; a maximum of 12 students is possible.
Please note that a minimum of six students is required to constitute a class.

In-person parent teacher meetings are held twice a year in order to inform parents of their child’s progress in terms of attendance, class behaviour, homework and quiz/test results.

If any issues with a student’s performance arise during the year parents will be contacted by the institute’s director and the student’s teacher in order to try and resolve the issue together.

Parents are encouraged to check the child’s contact book before every lesson to ensure that the student is completing their assigned homework.

There is an indoor and outdoor waiting area at the insitute’s entrance. There is also a larger indoor waiting / study area with a water fountain and vending machine where the students can purchace snacks and drinks.

Steps is well equiped to welcome students with physical disabilities. The entrance and ground floor are entirely accessible and include a wheelchair accessible restroom. Students can attend their classes on the second floor using the lift.

At Steps we welcome students with learning difficulties by offering personalised support and inclusive teaching methods.

We usually recommend private tutoring for students with more serious learning diffuculties.

Through an open and honest communication and collaboration with the student’s parents we cultivate a caring environment where every learner can thrive.

We highly recommend that students of all levels sit their respective exams at the end of every year.

Exams help to assess what they have learned and provide a fair way to measure progress across all learners. They also help develop important skills like critical thinking, time management, and handling pressure, while giving useful feedback to students, teachers, and parents. Additionally, they motivate students to revise and consolidate their knowledge. At Steps we view exams as a valuable tool for both learning and preparation for the future.

Join our team by sending us your CV and cover letter at stepsprivateinstitute@gmail.com!
We will contact you if any relevant positions open up.